FAQ

Frequently Asked Questions

Whether you’re scheduling a service or facing a breakdown, it helps to know what to expect. Here are the most common questions we hear from truck owners and fleet managers—answered clearly and directly by our team.

FAQ's

Do You Offer 24/7 Emergency Services?

Yes, we do. Our team is available around the clock to handle emergency roadside breakdowns, heavy-duty towing, and urgent mobile repairs. You can count on us any time—day or night—to get your vehicle back up and running.

How Do I Get in Touch for a Repair?

Just give us a call at 608-568-3257. Whether you’re dealing with an emergency or scheduling regular maintenance, our friendly team will take care of you quickly and professionally.

What Is Preventive Maintenance on a Semi Truck?

Preventive maintenance includes regular servicing and inspections to catch small issues before they become major breakdowns. It involves oil changes, brake checks, fluid top-offs, tire inspections, and filter replacements to keep your rig road-ready.

How Often Should I Change My Truck’s Oil?

Most trucks need an oil change every 10,000 to 25,000 miles, depending on usage and oil type. For optimal engine life and performance, follow the manufacturer’s recommendations and monitor oil levels regularly.

Can You Repair Electrical Systems on Heavy Machinery?

Yes, we can. Our technicians are trained to handle complex electrical diagnostics and repairs on all types of heavy equipment, including control systems, wiring, lighting, and sensors.

What Types of Heavy Equipment Do You Repair?

We service a wide range, including bulldozers, excavators, skid steers, backhoes, and more. From hydraulics to drivetrain components, we handle it all—on-site or in-shop.

Can a Transmission Be Repaired Without Being Replaced?

Yes. Minor issues like fluid leaks, worn clutches, or sensor faults can be repaired without needing a full rebuild or replacement. A proper diagnosis helps determine the best route.

What Are the Common Welding Processes for Repairing Truck Frames?

Heavy-duty repairs often use MIG, TIG, and stick welding techniques. MIG is common for general framework, TIG is used for precision, and stick welding is favored for outdoor or field repairs.

What Happens If I Don’t Change the Oil in My Truck?

Skipping oil changes leads to sludge buildup, poor engine performance, overheating, and eventual failure. Engine oil is essential for lubricating and cooling moving parts—neglecting it is a costly mistake.

What Does a PM Consist Of?

A Preventive Maintenance (PM) service usually includes a full inspection, oil and fluid changes, brake system checks, filter replacement, and tire pressure checks. It’s essential for compliance, efficiency, and reducing downtime.

Do you provide 24/7 emergency repair and towing services?

Yes. We offer immediate, round‑the‑clock heavy-duty roadside assistance, towing, fuel delivery, jump‑starts, and mobile repairs across our service region—any time, any day, to keep you moving.

Still have Questions?

SERVICES

Our Heavy-Duty Diesel Mechanic Services

Keep your fleet running strong in Dubuque, IA with our full lineup of heavy-duty services. We handle preventive maintenance, DOT inspections, mobile truck repair, welding, towing, hydraulics, and fleet programs—everything you need to stay on schedule and avoid breakdowns.

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REVIEWS

Testimonials

Here's what our customers are saying, feel free to leave us a review!

Edward Toma

No other shop was willing to work on my wrecker.I need it the whole under lift manufactured and Aron did an amazing job. I can’t thank them enough. It was worth the drive about 500 miles from Michigan. Fair prices and amazing work .
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These guys are great! My loaded down Chevy Silverado blew a tire while on my way back home to Iowa from Milwaukee. I was in a dangerous situation on the highway.
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Great service. Quick and amazing to work with. Couldn't have found a better shop to do business with, has been an amazing experience. These guys here actually listen to you and your wants and gets the job done.
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Galena Location
Kieler Location